Revisions for post #12121

<p>If you are having trouble starting the client, please follow these instructions in the FAQ.</p><div class="FAQBreadCrumbNavigation">FAQ FAQ.</p><p>FAQ Overview -&gt; Technical -&gt; Cannot Log Into the Game</div><div class="FAQContent"><h3>Windows Game</p><h3>Windows client cannot be started (various error codes possible)</h3><hr><p>If your Windows client won't start at the moment, it is possible that the required Microsoft Visual C++ Redistributable 2015 is not installed on your system.&nbsp;</p><p>Note that there is no single pre-defined error message for this problem; possible error codes include (among others) any one of the following:</p><ul><li>"0xc0000135"</li><li>"0x75345900"&nbsp;</li><li>"0x75345900"</li><li>"0x75345900"</li><li>"0x75345900"</li><li>"0xc000007b"</li><li>"MSVCP140.dll missing" or&nbsp;</li><li>"api-ms-win-crt-runtime-l1-1-0.dll missing"</li></ul><p>To solve this, please do the following:</p><ol><li>Download and install the latest Windows Updates (provided you haven't done so yet)</li><li>Download and install the Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017 and 2019. You can download&nbsp; the vc_redist.x86.exe from the following page: https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads.</li></ol><p>All you have on Tibia.com</p><p>Well it is not same error status but looks similar so might help also you can write ticket to Cipsoft about help with that. :)</p></div><p>&nbsp;</p><hr><p></p>:)</p><p><img alt="" src="https://www.tibiaqa.com/?qa=blob&amp;qa_blobid=6265724375962023203" style="height:732px; width:535px"></p><p></p><hr><p></p>