Revisions for post #1607

<p>It's possible it can take over a month, depending on where you live to receive a recovery key.&nbsp;I know someone who had to wait well over a month and they live in the United States. Mistakenly they ordered It can take over a month. I was taking so long so they ended up ordering another recovery key and ended up with two. Please and ended up with two!&nbsp;Please be patient, I understand it's important to have one but I'd wait a little over the month. I believe you cannot track it because it's just shipped with a letter not a package. What I would do is contact customer service to ask them when they shipped it out or if they can give you additional information.</p><p></p><blockquote><p style="color: rgb(90, 40, 0); font-family: Verdana, Arial, &quot;Times New Roman&quot;, sans-serif; font-size: 12px; background-color: rgb(255, 242, 219);">Depending on where you live it may take up to&nbsp;<strong>4 weeks&nbsp;</strong>respectively<strong>&nbsp;6 weeks (South and Middle America)</strong>&nbsp;for the requested letter to arrive. Keep in mind that the letter will only be sent to the address that was entered in the registration when the recovery key was requested.</p><p style="color: rgb(90, 40, 0); font-family: Verdana, Arial, &quot;Times New Roman&quot;, sans-serif; font-size: 12px; background-color: rgb(255, 242, 219);">If this time has passed and no letter has arrived&nbsp;even though you are sure that the address in the account registration is correct, please log into your account and&nbsp;<a rel="nofollow" href="https://www.tibia.com/account/?subtopic=accountmanagement&amp;page=tickets&amp;step=createform&amp;queueid=5" style="font-weight: bold; color: rgb(0, 66, 148); text-decoration-line: none;">contact</a>&nbsp;customer support.</p><ul style="background-color:#fff2db; color:#5a2800; font-family:Verdana,Arial,&quot;Times New Roman&quot;,sans-serif; font-size:12px"><li>In case you have corrected your address in the account registration after ordering the recovery key, you will have to order the recovery key again once the correct address is valid after 30 days. Note that you will also have to pay again for this service.</li></ul><ul style="background-color:#fff2db; color:#5a2800; font-family:Verdana,Arial,&quot;Times New Roman&quot;,sans-serif; font-size:12px"><li>If the account is not registered correctly with your address and you do not have access to it anymore, it is not possible for you to get a new recovery key for this account.</li></ul></blockquote><p>Source:<a rel="nofollow" href="https://www.tibia.com/support/?subtopic=gethelp&amp;entryid=36">https://www.tibia.com/support/?subtopic=gethelp&amp;entryid=36</a>&nbsp;</p>

It can take over a month. I know someone who had to wait well over a month and they live in the United States. Mistakenly they ordered another recovery key and ended up with two. Please be patient, I understand it's important to have one but I'd wait a little over the month. I believe you cannot track it because it's just shipped with a letter not a package.