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Current revisionEdited Oct 9, 2023 by shawtay
<p><span style="font-size:12px"><span style="font-family:Arial,Helvetica,sans-serif"><strong><span style="background-color:null">Here's style="font-size:14px"><span style="font-family:Arial,Helvetica,sans-serif"><strong>Here's some sources:</span></strong></span></span></p><p><span style="font-size:12px"><span style="font-family:Arial,Helvetica,sans-serif"><strong><span style="background-color:null">Regarding sources:</strong></span></span></p><ul><li><span style="font-size:14px"><strong>You can open the bug report dialog by using the key combination Ctrl+Z</strong>. Select the category your report fits best. If you are unsure, select "Other". Describe the issue you encountered as thoroughly as possible by providing steps that are necessary to reproduce it. Your character name as well as the coordinates of the map field on which your character stood when submitting the bug report will be sent automatically. The submission of your bug report will be confirmed with the message "Comment sent" in your game window and server log.</span></li><li><span style="font-size:14px"><strong>To report map bugs, you can right-click on the concerned map field and select the entry "Report Coordinate"</strong>&nbsp;from the context menu. The coordinate you clicked on will be sent automatically with your report.</span></li><li><span style="font-size:14px"><strong>Mistakes in NPC chats can be reported by right-clicking on the NPC text in question and selecting the context menu entry "Report Message".&nbsp;</strong>The NPC's name and line will then be sent automatically with your report.</span></li></ul><p><span style="font-size:14px"><span style="font-family:Arial,Helvetica,sans-serif"><strong><span style="background-color:#f1c40f">Regarding reporting bugs the possibility of reporting more complex issues via ticket to customer support still remains</span></strong><span style="background-color:null">&nbsp;</span><a style="background-color:#f1c40f">&nbsp;</span><a target="_blank" rel="nofollow" href="https://www.tibia.com/account/index.php?subtopic=redirectlogin&amp;redirect=https%3A%2F%2Fwww.tibia.com%2Faccount%2F%3Fsubtopic%3Daccountmanagement%26page%3Dtickets%26step%3Dcreateform%26queueid%3D52"><span style="background-color:null">Submit a ticket</span></a><span style="background-color:null">&nbsp;and style="background-color:#f1c40f">Submit a ticket</span></a><span style="background-color:#f1c40f">&nbsp;and select Technical Problems. If you don't want to log on to the website you can email Tibia at&nbsp;</span><strong><span style="background-color:null">tech@cipsoft.com</span></strong></span></span></p><p><a style="background-color:#f1c40f">tech@cipsoft.com</span></strong></span></span></p><p><span style="font-size:14px"><a rel="nofollow" href="https://www.tibiaqa.com/24888/how-to-report-a-bug-in-the-game?show=24888#q24888"><span style="font-size:12px"><span style="font-family:Arial,Helvetica,sans-serif"><span style="background-color:null">https://www.tibiaqa.com/24888/how-to-report-a-bug-in-the-game?show=24888#q24888</span></span></span></a></p><p><span style="font-size:12px"><span style="font-family:Arial,Helvetica,sans-serif"><span style="color:#5a2800"><span style="background-color:null"><strong>Here's style="font-family:Arial,Helvetica,sans-serif">https://www.tibiaqa.com/24888/how-to-report-a-bug-in-the-game?show=24888#q24888</span></a></span></p><p><span style="font-size:14px"><span style="font-family:Arial,Helvetica,sans-serif"><span style="color:#5a2800"><strong>Here's additional info on tickets: </strong>You tickets:<span style="background-color:#f1c40f"> </span></strong><span style="background-color:#f1c40f">You can log into your account and open a&nbsp;</span></span><a rel="nofollow" href="https://www.tibia.com/account/index.php?subtopic=redirectlogin&amp;redirect=https%3A%2F%2Fwww.tibia.com%2Faccount%2F%3Fsubtopic%3Daccountmanagement%26page%3Dtickets%26step%3Dcreateform"><span style="background-color:null">support ticket</span></a><span style="color:#5a2800"><span style="background-color:null">. Please style="background-color:#f1c40f">support ticket</span></a><span style="color:#5a2800"><span style="background-color:#f1c40f">. </span>Please select the category in which your problem fits best: Select "Technical Problems" if you have connection problems, want to report a bug, have questions about the game content, or have a problem with the client. Select "Payments" for problems with Tibia Coins, if you have questions about the ordering process, if your payment has not arrived or if you need a refund. Select "General" for all problems not fitting in one of the other two categories</span></span></span></span></p><p><a categories</span></span></span></p><p><span style="font-size:14px"><a rel="nofollow" href="https://www.tibia.com/gameguides/?subtopic=manual&amp;section=support#:~:text=To%20do%20so%2C%20please%20log,a%20problem%20with%20the%20client"><span style="font-size:12px"><span style="font-family:Arial,Helvetica,sans-serif"><span style="background-color:null">https://www.tibia.com/gameguides/?subtopic=manual&amp;section=support#:~:text=To%20do%20so%2C%20please%20log,a%20problem%20with%20the%20client.</span></span></span></a></p>style="font-family:Arial,Helvetica,sans-serif">https://www.tibia.com/gameguides/?subtopic=manual&amp;section=support#:~:text=To%20do%20so%2C%20please%20log,a%20problem%20with%20the%20client.</span></a></span></p>
Edited Oct 9, 2023 by shawtay
<p><strong>Here's <p><span style="font-size:12px"><span style="font-family:Arial,Helvetica,sans-serif"><strong><span style="background-color:null">Here's some sources:</strong></p><p><strong style="box-sizing:border-box">The sources:</span></strong></span></span></p><p><span style="font-size:12px"><span style="font-family:Arial,Helvetica,sans-serif"><strong><span style="background-color:null">Regarding reporting bugs the possibility of reporting more complex issues via ticket to customer support still remains</strong>&nbsp;<span style="box-sizing:border-box; font-family:Arial,Helvetica,sans-serif"><a rel="nofollow" href="https://www.tibia.com/account/index.php?subtopic=redirectlogin&amp;redirect=https%3A%2F%2Fwww.tibia.com%2Faccount%2F%3Fsubtopic%3Daccountmanagement%26page%3Dtickets%26step%3Dcreateform%26queueid%3D52" remains</span></strong><span style="background-color:null">&nbsp;</span><a target="_blank" style="box-sizing: border-box; color: rgb(41, 128, 185); text-decoration-line: none;">Submit a ticket</a>&nbsp;and rel="nofollow" href="https://www.tibia.com/account/index.php?subtopic=redirectlogin&amp;redirect=https%3A%2F%2Fwww.tibia.com%2Faccount%2F%3Fsubtopic%3Daccountmanagement%26page%3Dtickets%26step%3Dcreateform%26queueid%3D52"><span style="background-color:null">Submit a ticket</span></a><span style="background-color:null">&nbsp;and select Technical Problems. If you don't want to log on to the website you can email Tibia at&nbsp;</span><span style="box-sizing:border-box; font-family:Arial,Helvetica,sans-serif"><strong style="box-sizing:border-box">tech@cipsoft.com</strong></span></p><p>https://www.tibiaqa.com/24888/how-to-report-a-bug-in-the-game?show=24888#q24888</p><p><span style="background-color:#fff2db; color:#5a2800; font-family:Verdana,Arial,&quot;Times New Roman&quot;,sans-serif; font-size:12px">You at&nbsp;</span><strong><span style="background-color:null">tech@cipsoft.com</span></strong></span></span></p><p><a rel="nofollow" href="https://www.tibiaqa.com/24888/how-to-report-a-bug-in-the-game?show=24888#q24888"><span style="font-size:12px"><span style="font-family:Arial,Helvetica,sans-serif"><span style="background-color:null">https://www.tibiaqa.com/24888/how-to-report-a-bug-in-the-game?show=24888#q24888</span></span></span></a></p><p><span style="font-size:12px"><span style="font-family:Arial,Helvetica,sans-serif"><span style="color:#5a2800"><span style="background-color:null"><strong>Here's additional info on tickets: </strong>You can log into your account and open a&nbsp;</span><a rel="nofollow" href="https://www.tibia.com/account/index.php?subtopic=redirectlogin&amp;redirect=https%3A%2F%2Fwww.tibia.com%2Faccount%2F%3Fsubtopic%3Daccountmanagement%26page%3Dtickets%26step%3Dcreateform" style="font-family: Verdana, Arial, &quot;Times New Roman&quot;, sans-serif; font-weight: 700; color: rgb(0, 66, 148); text-decoration-line: none; cursor: pointer; font-size: 12px; background-color: rgb(255, 242, 219);">support ticket</a><span style="background-color:#fff2db; color:#5a2800; font-family:Verdana,Arial,&quot;Times New Roman&quot;,sans-serif; font-size:12px">. a&nbsp;</span></span><a rel="nofollow" href="https://www.tibia.com/account/index.php?subtopic=redirectlogin&amp;redirect=https%3A%2F%2Fwww.tibia.com%2Faccount%2F%3Fsubtopic%3Daccountmanagement%26page%3Dtickets%26step%3Dcreateform"><span style="background-color:null">support ticket</span></a><span style="color:#5a2800"><span style="background-color:null">. Please select the category in which your problem fits best: Select "Technical Problems" if you have connection problems, want to report a bug, have questions about the game content, or have a problem with the client. Select "Payments" for problems with Tibia Coins, if you have questions about the ordering process, if your payment has not arrived or if you need a refund. Select "General" for all problems not fitting in one of the other two categories</span></p><p>https://www.tibia.com/gameguides/?subtopic=manual&amp;section=support#:~:text=To%20do%20so%2C%20please%20log,a%20problem%20with%20the%20client.</p>categories</span></span></span></span></p><p><a rel="nofollow" href="https://www.tibia.com/gameguides/?subtopic=manual&amp;section=support#:~:text=To%20do%20so%2C%20please%20log,a%20problem%20with%20the%20client"><span style="font-size:12px"><span style="font-family:Arial,Helvetica,sans-serif"><span style="background-color:null">https://www.tibia.com/gameguides/?subtopic=manual&amp;section=support#:~:text=To%20do%20so%2C%20please%20log,a%20problem%20with%20the%20client.</span></span></span></a></p>
Posted Oct 9, 2023 by shawtay

Here's some sources:

The possibility of reporting more complex issues via ticket to customer support still remains Submit a ticket and select Technical Problems. If you don't want to log on to the website you can email Tibia at tech@cipsoft.com

https://www.tibiaqa.com/24888/how-to-report-a-bug-in-the-game?show=24888#q24888

You can log into your account and open a support ticket. Please select the category in which your problem fits best: Select "Technical Problems" if you have connection problems, want to report a bug, have questions about the game content, or have a problem with the client. Select "Payments" for problems with Tibia Coins, if you have questions about the ordering process, if your payment has not arrived or if you need a refund. Select "General" for all problems not fitting in one of the other two categories

https://www.tibia.com/gameguides/?subtopic=manual&section=support#:~:text=To%20do%20so%2C%20please%20log,a%20problem%20with%20the%20client.

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