<p style="text-align: left;">I style="text-align:left">I think you better contact the customer support to find solution.</p><p style="text-align: left;">There style="text-align:left">There is no specific solution for your problem your problem right now.</p>now.</p><p style="text-align:left"></p><p style="text-align:left">Edit:</p><p style="text-align:left">As explained in other answers, CipSoft got the feedback about this problematic situation, and added option to recover the email address.</p>