NPC Cillia only appears on Sundays below The Games Hall in Thais.
To buy replicas you can say Hi -> Replica -> Then a trade list will load on your screen displaying a lot of replicas you can buy for 500 gp each. For example, charged weapon and enchanted weapon replicas. Here's a huge list of what she sells (Source: Tibia Fandom) You can also purchase a ticket from her for 50 gps to check out some prizes like fansite items, it's called the prize exhibition. The special exhibition is free and open every day. It just features landscapes of Tibia. Be careful, I hear creatures roam the Museum at night! I recommend going to each exhibition.
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