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Is the "Compensated Penalty" working or it isn't?

Recently, in my character I suffered some deaths from connection problems. And according to Tibia.com there are 3 types of "Character Deaths":

Regular Death Penalty: No mass kick detected - not entitled to any compensation

Penalty Compensated: Mass kick detected after death - experience, skills and blessings compensated

No Loss: You did not lose any experience, items, skills and blessings.

In this case, taking into consideration that my death was due to connection problems, I think I should have received the "Penalty Compensated" however, when I check my account I figure out that it take it as Regular Death Penalty.

Is the "Compensated Penalty" working or it isn't? How does it really works?

Thanks in advance.

PD.: I don't know if my tags is correct. Feel free to edit my question if is needed.

1 Answer

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I can answer based on my own experience. I've had some deaths due to connection problems and crashing, but I still got the full penalty, and have had deaths that wasn't full penalty. I sent some tickets to Cipsfot and for what I understand the compensation only will occur when the connection problem is a huge thing around the server and/or game. If many people on your server dies at the same time due connetion problems, Cipsoft understand that is a massive problem and you'll be compensated (it happened to me, I died due to lag and didn't lose experience). But if the connection problem affects only a few players and few people die, the full penalty will happen, that might be your case.
by (5,723 points)
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So for them connection issues means the server not a single player, It makes sense!
by (17,259 points)
CM reply in late May saying it should still work. There's no news saying that got rid of this, you might just be unlucky. https://www.tibia.com/forum/?action=thread&postid=38957270#post38957270
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